BackupFactor.com provides an automated, online, encrypted backup service. BackupFactor.com knows that you care how information about you is used and shared. We designed our website and backup services with functionality and your privacy in mind. This policy describes the types of personal information we may collect and how we use it. This policy does not apply to the practices of companies that BackupFactor.com does not own or control, or to people that BackupFactor.com does not employ or manage. There is no spyware or adware on this site and their will not be.

By using BackupFactor.com, you agree to the limited and necessary collection and use of your personal information as described in this policy. If we make any significant changes to this policy, we will notify you by posting a notice of such changes on the BackupFactor.com home page.

You should know:

• We do not sell or share information for any marketing purposes whatsoever.

• We only collect limited information and store and maintain your information on our secure servers.

• We do not share information for any purposes beyond what we must do to properly interact with our credit card processor.

• We may use the information you have provided to communicate with you directly from time to time.

• You can update your information at any time.

What types of personal information do we collect and how do we use it?
If you browse BackupFactor.com's public web site, you can do so anonymously. While browsing our public portal, we do not collect any personal information, including your email address.

When you subscribe to our online backup service through BackupFactor.com, we will ask you for certain personal information including, but not limited to, your name, postal address, phone number and email address. You are then no longer anonymous to us.

BackupFactor.com automatically receives and records information on our server logs from your browser including your IP address, cookie information and the page you requested. All web sites are capable of recording this information and most web sites maintain these records.

BackupFactor.com uses information for two general purposes only: first, to fulfill your requests for our services, and second, to contact you about issues directly relating to the BackupFactor.com online backup service.

BackupFactor.com does not sell or share your personal information, including your email address or other personally identifiable information, with any third parties for any reason beyond what is needed and legally required to process credit card transactions with our credit card processor.

Cookies & log information
Cookies. A cookie is a small data file that is sent to your computer when you first visit a website. As with most website cookies, our cookies include an identification number that is unique to the computer you are using. This identifier allows full functionality to be achieved while visiting our web site. We may also use the cookies to collect aggregated information about the use of BackupFactor.com to maintain, analyze and improve the function, security and performance of our web site. BackupFactor.com may set and access cookies on your computer. BackupFactor.com will only access your cookies in connection with the BackupFactor.com website, BackupFactor.com web-related services and other services we may offer in the future.

We believe our cookies improve the quality of our services for you. If you prefer, however, you can reset your browser so that it refuses all cookies, or notifies you when a cookie is being sent. Although you will still be able to use most of BackupFactor.com, other parts of the site may not function if you refuse cookies. The cookies we set are not designed to track your web surfing habits or any other activity away from the BackupFactor.com family of web sites and web services.

Log information.
When you access BackupFactor.com, we collect the same information that most web sites log when they are accessed. This information, contained in the "header" of your request to access BackupFactor.com, usually includes the computer and browser type you used, your Internet Protocol (IP) address, and the date and time of day. This log information helps us determine website activity so we can continually improve the quality of BackupFactor.com. Should we ever need it, the log information can also be used for security and audit information.

When we may disclose your personal information.
As a standard email protocol, when you send an email to or receive an email from BackupFactor.com, your email address and/or name are included in the header of the email. We may need to share or send certain information to the BackupFactor.com credit card processor before and as we allow access to our backup service. Our credit card processor does not have any right to use the personally identifiable information we provide to them beyond what is necessary to assist us.

Beyond this, we do not disclose your personally identifying information to third parties unless we believe we are required to do so by law or have a good faith belief that such access, preservation or disclosure is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or governmental request, (b) enforce BackupFactor.com's End User License Agreement, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues (d) respond to user support requests, or (e) protect the rights, property or safety of BackupFactor.com, its users, customers and the public.

Transfer of information.
Personal information collected by BackupFactor.com will be stored and processed in the United States.

We reserve the right to transfer your personal information in the event of a transfer of ownership of BackupFactor.com, such as acquisition by or merger with another company. In such an event, BackupFactor.com will notify you before information is transferred and becomes subject to a different privacy policy.

Updating your information.
BackupFactor.com gives you the ability to edit your BackupFactor.com account information and preferences at any time.

We typically deactivate accounts at the end of the calendar month in which the request is received. You should be aware, however, that residual copies of information may remain stored on our systems even after the deletion of information or the termination of your account.

How does BackupFactor.com safeguard your information?
We pay close attention to security. The BackupFactor.com web site and backup software is safe and secure. Secure Sockets Layer (SSL) is an industry standard protocol for transmitting private documents and secure commerce transactions via the Internet. SSL works by using a private key to encrypt data that's transferred over the SSL connection. Many web sites use the protocol to obtain confidential user information, such as credit card numbers. By convention, URLs that require an SSL connection start with https: instead of http:.

Credit Card numbers for service placed online at BackupFactor.com are very carefully guarded using industry standard encryption.

We utilize technology as well as implement electronic, physical and managerial procedures to try to make sure that external parties cannot access or modify user's or customer's personal information on our servers. These technologies and procedures include industry standard security methods.

However, while we strive to protect your personal information, it is impossible for BackupFactor.com to guarantee the security of the information you transmit to us. In this regard, we urge you to take every precaution to protect your personal data while you are on the Internet. At a minimum, we encourage you to change your passwords often, using a combination of letters and numbers, and make sure that you are using a secure browser as you surf the Internet.

We hope you enjoy using the BackupFactor.com online backup service.